Enterprise Application Services

Services

Overview

NIHON TECHNOLOGY LEVERAGES ON ITS EXTENSIVE KNOWLEDGE OF

  • SAP
  • Microsoft Dynamics

Our valuable consulting experience and a processes-centric delivery methodology aid in achieving tangible business benefits for our customers.

Portfolio

SAP

Nihon Technology offers a wide range of SAP services for small, medium and large enterprises. Our SAP division is headed by certified experts for niche consulting and end-to-end implementation of SAP services across various technologies and domains. Our team has more than 15 years of experience and well connected on SAP`s new technology.

IMPLEMENTATION AND AMS SERVICES

  • Roll-outs
  • End-to-end implementation
  • Technical development and enhancements
  • Upgrades and migrations
  • Forms, reports and interface development
  • Country-specific implementation - CIN (Country India)
  • SAP workshops for practical and customized offerings at-site
  • Japanese processes/templates
  • Implementing and training in latest technology
  • Interfacing SAP and non-SAP systems
  • System migration services
  • Technical upgrade support at-site/from remote
  • SAP upgrade workshop
  • Testing services - maintenance support
  • Global SAP AMS support
  • Global SAP application maintenance support
  • Corporate training
  • Customized courses for individual needs
  • Special focus on SAP NetWeaver XI, Portal, BI, web technology, SRM

MICROSOFT DYNAMICS

With our group company focusing on Microsoft Dynamics, we are able to offer capabilities in Microsoft Dynamics AX and Microsoft Dynamics CRM. We help customers identify and implement the enterprise business solution that is best suited.

Our Microsoft Dynamics team comprises of Microsoft certified consultants with domain, product and technology expertise, coupled with global implementation and rollout experience. We also have integration specialists with extensive experience in integrating other ERP and IT systems with Microsoft Dynamics solutions to extract greater value from existing IT investments.

OUR MICROSOFT DYNAMICS PORTFOLIO INCLUDES

  • Implementation and services
  • Upgrade/maintenance services
  • Application Integration/enhancement services
  • Post-implementation support and maintenance services

DYNAMICS AX ERP IMPLEMENTATION SERVICES FOR INDUSTRIES

  • Dynamics AX financial management
  • Procurement and supply chain management in Dynamics AX
  • Sales orders and customer service
  • Dynamics AX inventory management and warehousing
  • Dynamics AX production and manufacturing
  • Dynamics AX financial management
  • Expense management
  • Dynamics AX HR management and payroll
  • Dynamics AX project management and project accounting
  • Dynamics AX CRM and sales and marketing

APPLICATION MAINTENANCE & SUPPORT OFFERINGS

SUPPORT SERVICES FOR

  • SAP
  • Microsoft Dynamics

SUPPORT OFFERINGS

  • Complete application support
  • ABAP and Netweaver (XI/ BI/ Portal/ Java) development and maintenance support
  • Pre and post go-live support
  • Break fix support
  • DBA support
  • Functional and technical support
  • Integration maintenance EDI/ALE
  • BASIS support

Technology

SAP

TECHNICAL EXPERTISE

  • ABAP, Web Dynpro
  • SAP NetWeaver
  • Exchange Infrastructure (XI)
  • Portal (EP)
  • Business Intelligence
  • Master Data Management
  • Mobile Infrastructure
  • Master Data Management (MDM)
  • Mobile Infrastructure (MI)
  • Web Dynpro for Java, Visual Composer
  • Application Server-Admin and development
  • ABAP, ABAP HR, OO ABAP, BSP, Web Dynpro for ABAP
  • ALE/Idocs, Workflow, RFC / BAPIs, Technology Connectors
  • Solution Manager

FUNCTIONAL DOMAIN EXPERTISE

  • Supply Relationship Management
  • Material management
  • Sales and distribution
  • Human resource
  • Plant maintenance
  • Project solutions
  • Enterprise performance management
  • Warehouse management
  • Finance and control
  • Quality management

MICROSOFT DYNAMICS AX

TECHNICAL DOMAIN EXPERTISE

  • Morphx X++ (2009 & 2012)
  • Enterprise Portal

FUNCTIONAL DOMAIN EXPERTISE

  • Finance
  • Trade and logistics
  • Production
  • Projects

Why NTPL ?

OUR COMPETITIVE ADVANTAGES

  • Senior members in SAP area with in-depth know how on SAP ECC and global implementation
  • Bilingual SAP functional/technical consultants, ABAPs, BASIS and project managers
  • Experience in executing Japanese projects in and outside of Japan
  • Working as partners with reputed Japanese companies
  • Our own IP-based tools and accelerators
  • Flexible staffing model (ramp-up or ramp-down team size)
  • Products
  • Global field support in South East Asia and Europe

Our valuable consulting experience and a processes-centric delivery methodology aid in achieving tangible business benefits for our customers.

Track Record

Project Customer Industry Description Environment
SAP Implementation Leading manufacturer Pharma Developments, Configurations , testing, user training and documentation, including Basis support. (Bi-lingual) SAP ECC 6.0 SD, MM, PP, FI,C0
SAP Implementation Leading manufacturer FMCG Custom developments in Web-Dynpro and Testing,(Bi-lingual)) SAP ECC 6.0, FI/CO
SAP Implementation Leading manufacturer Manufacturing Developments, Configurations , testing, user training and documentation, including Basis support. (Bi-lingual) SAP ECC 6.0 SD, MM, PP, FI,C0
SAP Implementation Leading manufacturer FMCG Developments, testing, documentation, including Basis support. (Bi-lingual) SAP ECC 6.0 SD, MM, PP, FI,CO
SAP Implementation Leading manufacturer Chemical Functional design, Custom developments testing and documentation.(Bi-lingual) SAP ECC 6.0 MM & PP
Application Maintenance Support (AMS) Leading manufacturer Automobile Off-shore support for Technical developments and testing SAP R/3 4.6c MM,FICO, HR, ABAP, Basis
Application Maintenance Support (AMS) Leading manufacturer Pharma 1_1, L2 and PMO support (Bi-lingual) for SAP and Non SAP applications, for their Japan, India and Germany operations, in their local office hours. SAP ECC 6.0. SD/MM,RICO, QM, PP and PM
SAP Migration Chemical Manufacturer Manufacturing Data migration of Master data and Transactional data from SAP 4.6 C to ECC6.0 SAP R/3 4.x.MM,SD,FICO,ABAP, Basis, PP, PM
SAP Migration SRM Upgrade FMCG Configurations, custom developments and Testing, (Bi-lingual) SAP R/3 4.x,ECC 6.0,SRM 7.0

Overview

In Nihon Technology SAP Cloud for Customer is a cloud solution to manage customer sales, customer service, marketing activities and different organization structure.

Portfolio

The SAP cloud CRM provides customers with the full set of automation capabilities that they need to efficiently manage accounts, create opportunity, monitor all stages of the sales process, and close deals.

SAP C4C is based on the following individual parts:

SAP CLOUD FOR SALES

Key Features:

  • Creation of Accounts and Contacts
  • Scoping and fine-tuning activities for leads
  • Define opportunities, such as categories, involved parties, reasons, and sources of the opportunity
  • Scope and Configure Sales Contracts
  • Request for Quote
  • Sales Quantity Contract Assignment
  • Overview of configuration for sales orders
  • Activities such as Appointments, Task, Phone calls, Emails
  • Define and monitor Sales Target Planning
  • Internal Pricing and External Pricing
  • Surveys are checklists, tasks, or questionnaires that you create centrally and that can be added to visits, either manually or automatically
  • Configuration overview for sales campaigns
  • Sales administrators can create sales territories and organize them into hierarchies.
  • Deal Registration
  • Collections for Payments and Invoices
  • Reports(Dynamic Reports, Custom Reports and Interactive Dashboards)

SAP CLOUD FOR SERVICE

Key Features:

  • Multistep Ticket Approval Workflow
  • Create Target Groups from Tickets
  • Product registration and warranty assignment
  • Configuring Contract
  • Configuring Installed Base Management
  • Service Contract Management (SLAs, covered objects)
  • Configuring Maintenance Plans
  • Enable Resource Scheduler
  • Registered Products
  • Complaint Management
  • Configuring Tickets for Customer and Employee Support
  • Configuring Ticket Routing Rules by Team or Territory
  • Defining Rules for Ticket Routing by Organization or Employee
  • Configuring Service Level Agreements
  • Configuring Workflow Rules for Installation Points
  • Working with Time Recording

SAP CLOUD FOR MARKETING

Key Features:

  • Competitor Information
  • Campaign Management

Following are Key objectives of SAP Cloud for Customer

1)Relationship

2)Integration

  • Profile and Scope Integration Landscape
  • Configure Mashups and Web Services
  • Code Lists Maintenance
  • Integration with External Systems
  • Support Portal Integration
  • Integration with S/4 Hana
  • Integrating SAP Cloud for Customer and SAP ERP using HCI(Bi-directional)
  • Integrating SAP Cloud for Customer and SAP ERP using PI(Bi-directional)
  • Integrating SAP Cloud for Customer and SAP ERP using PI(Bi-directional)
  • Configure and Deploy the iFlow Using SAP Web UI
  • View and Extend the Deployed iFlow Using SAP Eclipse
  • Integration Enablers and Open APIs are standards-based Web Services.

3)Business Process

  • Business Analytics
  • Business Configuration
  • Business Partners

Technology

  • Customization and Configuration
  • PDI(SDK), ABSL
  • Hana cloud integration(HCI)
  • ERP Integration
  • Outlook and Excel integration
  • Using UI of HTML5, Silverlight, Fiori
  • Mobile Application(Cloud for Cust, ext)

Why NTPL ?

  • Partner of SAP C4C
  • Working as partner with reputed Japanese companies.
  • Experience in executing Japanese projects in and outside of Japan.
  • Experience in working on various software development methodologies.

Track Record

Project Industry Tasks Environment
Sales Implementation IT(India & Japan) Requirement Gathering, Fit Gap Analysis, Design and Development, Configurations SAP C4C
Configurations IT(India & Japan) Requirement Gathering, Work Center and Scoping Configuration in Standard based on Edge Edition, Testing SAP C4C
POC IT(India & Japan) Requirement Gathering, Define the Scope, Design and Development, Configurations, Testing Trail Tenant for Customers SAP C4C
End to End Implementation Automation business Requirement Gathering, Define the Scope, Design and Development in SDK, Integration with SAP C4C and ERP(Bi directional) SAP C4C
Service Implementation Hi-tech Customer Requirement Gathering, Define the Scope, Service Warranties, Tickets, Service Quotes and Orders, Integration with S/4 Hana Cloud. SAP C4C