IT Service Desk is a single point of contact for all your service requests and other technology issues. NTPL provides helpdesk, asset management along with a focused approach for integrating business processes into the IT service management infrastructure. Governed by ITIL standards, our processes are automated through various workflows. We provide an interface for other functions in IT services continuity management like maintenance contracts, software licenses, service level management, availability management and financial management. Through this we manage your resources to drive the business towards growth.