IT Services & Management
Overview
IT Service Desk is a single point of contact for all your service requests and other technology issues. NTPL provides helpdesk, asset management along with a focused approach for integrating business processes into the IT service management infrastructure.
Infra Managed Services disruption through Automation, IoT, Cloud and Mobile transform businesses by one device, user and function at a time. to compete, enterprises are moving from physical infrastructure to virtualized computing environments. NTPL provides Infra related services and Managed services model for Fixed and T&M models.
Our Offerings
- 24×7 Service Desk
- Monitoring
- End User Computing
- Data Centre
- Cloud
- Network
- Security and Service Management Services
Expertise
Brought on by growing competition, political developments, organizational growth or other internal or external factors. We offer our expertise in Near Shore and Remote IT Infrastructure Support & Technical Help Desk Services. We work with our Client as a transformation partner, aligning their IT investments with the business objectives. Our ITIL based technical support center offers:
- Data Centre
- Cloud
- Network
- Security and Service Management Services
In the ever changing global business environment, enterprises are becoming conscious to ensure that their internal systems can adapt quickly to changes IT. We enable organizations and businesses to achieve the right balance between operational efficiency and business needs.
Technology / tools
Our ITIL based technical support centers offer:
- Optimized internal support processes
- Workflow configuration & task automation
- Intuitive, collaborative features
- Flexibility
- Customization to unique business needs